Well-designed knowledge
is the fuel for GenAI.
Most AI projects stall not because the models are bad, but because the foundation is. I design knowledge architectures, voice agents, and AI experiences engineered to perform from the first real user, not just the demo.
Four things I do exceptionally well
Not a consultancy. Not an agency. I work directly with founders and product teams on the specific problems where deep AI expertise makes the biggest difference.
Knowledge Base Design
The difference between an AI that answers correctly and one that confidently hallucinates is almost always the knowledge layer. I design retrieval architectures, content taxonomies, and chunking strategies that give your AI the right information at the right time.
- Retrieval-augmented generation (RAG) architecture
- Content taxonomy and metadata strategy
- Chunking, embedding, and indexing optimization
- Knowledge quality audits and gap analysis
Voice Agents
Phone and web-based voice agents that handle real conversations, not just the easy ones. From intent design to fallback flows, I build agents that hold up under the pressure of actual users with actual problems.
- Conversational flow and intent architecture
- Real-time speech-to-text and TTS integration
- Fallback handling and escalation logic
- Ongoing tuning based on conversation data
Synthetic Video Avatars
Cloned and AI-generated video presenters for training content, onboarding, customer communications, and more. Scale your message without scaling your production costs.
- Voice and likeness cloning for consistent brand presence
- Script-to-video pipelines for rapid content production
- Multilingual localization without reshooting
- Integration with LMS and content delivery platforms
AI Coaching Platforms
End-to-end platforms that combine personalized AI with structured learning paths. Built for engagement and measurable behavior change, not just completion rates.
- Adaptive learning path architecture
- AI coach persona design and prompt engineering
- Progress tracking and personalization logic
- Integration with existing HR and LMS systems
Built by a product person who actually builds
I came up through product management, which means I think about user needs, delivery constraints, and what "done" actually looks like. AI is the tool, not the point.
Foundation first
Every AI project I take on starts with the knowledge layer. What does the system need to know? Where does that content live? How fresh does it need to be? Getting this right before writing a single line of agent code is what separates working systems from expensive prototypes.
Ship, then iterate
I have a product management background. That means I think in terms of working software, not decks. I scope things so they can go live, then improve based on what real usage reveals. You get momentum and you get learning, not a 6-month design phase.
Build for the edge cases
Happy-path demos are easy. The hard work is designing for the user who asks the question you didn't expect, the caller who rambles, the learner who falls behind. I spend disproportionate time on the scenarios that break things.
Products I've been shipping
Voice collaborators, neighborhood tooling, and multi-agent systems — each one built to hold up outside the demo.
CalTogether
Neighborhood calendarBuilt a unified neighborhood calendar that merges HOA, fire district, school, and local org events into one feed.
VisitCoach Distillery
Team coachingAI coaching that actually knows the person over time — personal playbooks, voice mentors, and long-term memory built for team development, not one-off chatbot sessions.
Schedule a Coach
Coach bookingWhite-label sites for independent coaches — book, get paid, and coach live on video on your brand and domain, with a flat monthly fee instead of session cuts.
VisitStreet Highlighter
Community mappingTurn neighborhood address lists into living maps. Organize by POD, highlight streets, track Firewise progress, draw evacuation routes, and export share-ready visuals for meetings and flyers.
VisitTo Spec
Voice repair partnerA shop partner when both hands are on the job. Speak a VIN or a symptom mid-repair and get confidence-scored guidance without putting down the wrench.
VisitScript Tuner
Writers' roomA voice colleague for the writers' room. Talk scenes through with Riley — highlight lines, pitch rewrites, drop beat notes — while the script stays open and the room remembers.
VisitHands Free Tube
Voice + YouTubeSay what you're working on, land the right how-to video, then scrub the transcript by voice. Hands-free collaboration that keeps project context so you can pick up where you left off.
VisitContextUpdater
Agent awareness APISituational awareness for voice agents. One API call delivers agent-ready briefings from regulatory, economic, and competitive signals — so every conversation stays current.
Visit
Let's figure out if I can help
Tell me what you are working on and where you are stuck. I will let you know honestly whether it is something I can add real value to.